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How to Use Sales Innovator's Chat Client for Seamless Team Communication

In today's fast-paced business world, effective communication is the key to successful collaboration within project teams. Sales Innovator understands the importance of keeping your project teams connected and engaged, which is why we offer a convenient chat client feature. With our chat client, you can easily communicate with your project team members, ensuring that everyone stays on the same page. Whether you're using the desktop or mobile client, we've got you covered. In this guide, we'll walk you through the simple steps to get started.



Step 1: Download the Desktop or Mobile Client

To begin using Sales Innovator's chat client, you'll first need to download either the desktop or mobile client. Here's how:

  1. Visit the Mattermost download page at https://mattermost.com/apps/.

  2. Choose the version of the client that suits your needs – whether it's the desktop client for your computer or the mobile client for your smartphone.

  3. Follow the on-screen instructions to complete the download and installation process.


Step 2: Log In to the Chat Client


Once you have the client installed on your device, it's time to log in and start chatting with your project team. Here's how to do it:


  1. Open the Sales Innovator chat client.

  2. When prompted for the server name, enter "mm.salesinnovator.com."

  3. Your username will be the first part of your email address before the "@" symbol. If your email contains special characters, such as dots (.), dashes (-), or other symbols, exclude them. Your username should consist of only alphanumeric characters.

  4. Use the default password "Sales@123" to log in. You can change this password later for added security.


Step 3: Customize Your Profile


After successfully logging in, take a moment to customize your profile. This helps your team members recognize you and enhances your chat experience:

  1. Click on your profile picture or username.

  2. Select "Edit Profile" to add a profile picture and provide additional information if desired.

Step 4: Start Chatting with Your Project Team


Now that you're connected, it's time to start communicating with your project team:

  1. Locate the chat feature within the Sales Innovator app.

  2. Choose between chatting with individuals or participating in channels, depending on your project's needs.

  3. Type your messages, attach files, or share important updates with your team.

  4. Engage in real-time conversations, making it easy to coordinate tasks, share ideas, and stay informed about project developments.

Step 5: Reach Out for Assistance


If you encounter any challenges while using the Sales Innovator chat client, rest assured that help is just a click away:


  1. Visit our website at salesinnovator.com for FAQs and additional resources.

  2. Alternatively, you can contact Steven Tedjamulia, our dedicated support representative, via chat within the Sales Innovator app. He's here to assist you with any questions or issues you may have.

In conclusion, Sales Innovator's chat client is a powerful tool for enhancing team communication and collaboration within your projects. By following these simple steps, you can quickly set up the client on your desktop or mobile device and start enjoying seamless conversations with your project team members. Stay connected, stay productive, and achieve your goals with Sales Innovator's chat client.

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