Zsike Peter: The Art of Crafting Compelling Content That Converts
Zsike Peter: The Art of Crafting Compelling Content That Converts
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Tue, Jun 18
|Virtual Event
Product Innovation Summit: Enhancing B2B Customer Experience
Enhancing B2B Customer Experience: Strategies for Engagement and Retention
Time & Location
Jun 18, 2024, 10:00 AM – 3:00 PM MDT
Virtual Event
About the event
This summit is designed for professionals focused on elevating the customer experience in the B2B technology sector. It emphasizes creating meaningful customer engagements, improving user experience, and fostering long-term client relationships. Attendees will explore innovative approaches to customer service, user experience design, feedback analysis, and relationship management. The sessions offer a blend of practical advice, current research, and real-world examples, enabling participants to transform their customer engagement strategies effectively.
Sessions:- Designing Intuitive User Experiences for B2B Products: Learn the principles of crafting user-friendly experiences specifically for B2B products. This session covers UX/UI design strategies, usability testing, and creating user-centric interfaces that facilitate seamless interactions for professional clients.
- Leveraging Customer Feedback for Continuous Improvement: Uncover the power of customer feedback in shaping product development and improving customer satisfaction. This session will teach methods for collecting, analyzing, and acting on feedback to refine products and services continually.
- Building Strong B2B Customer Relationships through Personalization: Dive into the tactics for personalizing customer interactions to strengthen relationships in the B2B sphere. Topics include customized communication, account-based marketing, and using customer data to tailor experiences and offers.
- Innovative Strategies for Customer Retention in Tech Businesses: This session focuses on creative strategies to retain customers in a competitive tech market. Learn about loyalty programs, engagement initiatives, and methods for measuring and enhancing customer lifetime value.
- Embracing Digital Channels for Enhanced Customer Service: Explore how digital channels can revolutionize customer service in B2B sectors. This session will cover the integration of AI chatbots, social media, and online support platforms to provide effective, timely, and accessible customer support.
Schedule
30 minutesDesigning Intuitive User Experiences for B2B Products
Virtual Event
30 minutesLeveraging Customer Feedback for Continuous Improvement
Virtual Event
3 more items available
Membership Offer
Buy a membership and get 100% off this event at checkout
Tickets
Single Event Ticket
Single Event Ticket for the Product Innovation Summit.
$0.00
Total
$0.00
Meet Our Speakers
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